The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

SUBARU_LOVE_PROMISE_HEART

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Cascade Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Pawsabilities

Conservancy/Cuyahoga Nat'l Par

Victim's Assistance, 91.3 The Summit Public Radio, WKSU Public Radio, Youth for Understanding

Did Cascade Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Cascade Subaru

Subaru and Cascade Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Cascade Subaru are champions of animal rescue - Louise D

The Humane Society of Summit County cannot thank Cascade Subaru enough for their continued support of our lifesaving mission to rescue, rehabilitate, and adopt Summit County’s most vulnerable animals. Throughout the years, Cascade Subaru has generously supported in many ways and their kindness has helped to raise awareness for the importance of adoption. In summer 2022, Cascade Subaru supported our biggest annual fundraiser, the Pawsibility Ball. This event helps to generate over 15% of the funds needed to operate our shelter annually. Cascade Subaru’s generous sponsorship and endorsement goes miles toward making this possible! The event is a fundraiser and is also an opportunity for animals to meet potential adopters. One dog and 4 kittens were adopted by guests of the event! Emma, a shar-pei mix (pictured below) who was adopted following the event, had recently recovered from a dangerous and painful skin infection after she was abandoned outside a home to fend for herself. Cascade’s partnership far exceeds their financial support. Dave Hurte and the Cascade Subaru team, many of whom are adopters themselves, are devoted pet advocates. Their partnership directly helps to save pets in need, give them a second chance, and complete families through adoption.

Humane Society of Summit County
Cascade Subaru are champions of animal rescue

A Partnership We Can Count On - Zaina S

For over a decade, Cascade Subaru has been a partnership that the Conservancy for Cuyahoga Valley National Park could count on. Even through a pandemic, Cascade Subaru has committed to help serve our mission of enriching people’s lives and enhancing our region by inspiring use, preservation and support of Cuyahoga Valley National Park (CVNP). Thanks to Cascade Subaru, thousands of children have had the opportunity to experience quality environmental education – from scientific exploration of the Cuyahoga River to singing around a campfire. Their support has helped make Cuyahoga Valley National Park accessible to local youth and inspire empathy and connection to the natural world. This experience for children is more critical now than it has ever been during these difficult times, and Cascade Subaru has once again pledged their support by being a sponsor for our annual Clambake fundraiser, a Conservancy event that raises money to support environmental education in CVNP. Not only has Cascade Subaru benefited environmental education, but it has also helped maintain miles of park trails. CVNP has been a refuge for so many during these difficult times. Cascade Subaru’s unwavering support has helped the Conservancy keep CVNP’s trails looking beautiful so that we can welcome an unprecedented number of visitors during the pandemic. Not only that, their partnership has helped the Conservancy provide unique cultural and educational opportunities that support physical, mental, and emotional well-being for all walks of life. We are extremely grateful that Cascade Subaru, its customers, and its employees share our commitment to making our community a better place.

Conservancy for Cuyahoga Valley National Park
A Partnership We Can Count On

A Partnership that Gives Hope - Louise D

The Humane Society of Summit County cannot thank Cascade Subaru enough for their continued support of our lifesaving mission to rescue, rehabilitate, and adopt Summit County’s most vulnerable animals. Throughout the years, Cascade Subaru has generously supported in many ways and their kindness has helped to raise awareness for the importance of adoption. In Spring 2021, we hosted a joint virtual event encouraging adopters to share photos of their rescued pets to promote adoption and raise support by offering prizes from Cascade and Subaru. Of the dozens of photos submitted, the winner of the contest was Bo, a senior dog with degenerative myopathy and paralysis in his back legs. He loved to go for walks and meet people in his wheelchair. Sadly, Bo passed away from his condition after the contest, but his family found comfort in the number of people who were touched by his story and who were encouraged to make a dog’s life as happy as can be, even for just a short time. Cascade’s partnership far exceeds their financial support. Dave Hurte and the Cascade Subaru team, many of whom are adopters themselves, are devoted pet advocates. Their partnership directly helps to save pets in need, give them a second chance, and complete families through adoption.

Humane Society of Summit County
A Partnership that Gives Hope

A Longstanding and Meaningful Partnership - Dan B

Cascade Subaru has supported the Conservancy for Cuyahoga Valley National Park for more than a decade. Through this partnership, the Conservancy has been able to offer children life-enhancing experiences at the Cuyahoga Valley Environmental Education Center, maintain miles of hiking and riding trails, and complete construction of our new Boston Mill Visitor Center. Of course, fundraising is the hinge upon which our programs turn, and this year, our fundraising events were wiped away by the Coronavirus. This challenged our staff to develop a new, innovative solution to take the place of one of our biggest fundraisers. Picnic in Your Park was conceived and produced as a drive-up event that replaced our annual clambake. Cascade Subaru immediately signed on to sponsor the event and provided cars, entertainment, support and the funds needed to pull it off. The event was a tremendous success! We were not surprised. We have learned over the years to count on Cascade Subaru. They have designated the Conservancy as the local charity to receive funds from the annual Subaru Share the Love Event, directing more than $200,000 to our cause. In addition, Cascade’s corporate sponsorship brings us additional revenue to further our programs – especially those that directly benefit the children of Northeast Ohio. The Conservancy encourages children to become stewards of our environment through education and interaction with nature. Between the fall of 2019 and spring of 2020, we were able to welcome over 4,000 resident and day program students to our Education Center. Among our most popular programs are Rockin’ at the Run, where students get to hike the Kendall Ledges trail and discover how geologic processes have shaped the land, and Among the Trees, where students search for and discover clues about who lives in a forest and how animals and organisms interact with their environment. Cascade Subaru’s financial support also helps us maintain miles of park trails. Because of the pandemic, the park has seen an unprecedented number of visitors. The sheer volume of users requires us to be extra vigilant when it comes to trail maintenance. Finally, our partnership with Cascade helped us construct and open our new state-of-the-art Boston Mill Visitor Center. This “front door” to the park helps orient new visitors to the Cuyahoga Valley and connects them to our programs and landscapes. We are proud that Cascade Subaru, its customers, and its employees share our commitment to making the community a better place through efforts to protect, preserve, and keep our park beautiful for all to enjoy.

Conservancy for Cuyahoga Valley National Park
A Longstanding and Meaningful Partnership

Cascade Subaru: Towpath Champions! - Katelyn F

The Ohio & Erie Canal and Towpath Trail are valuable resources for more than 2 million hikers, bicyclists, birders, kayakers and nature lovers who look for adventure, treasure our history and find inspiration in our natural resources. This trail provides physical and emotional connection to our collective story for the people who call the Ohio & Erie Canalway National Heritage Area home. Every year we know we can count on Pat Primm, owner and marketing manager of Cascade Subaru, to raise money by riding in the Ohio & Erie Canalway Towpath Century Ride. Pat has been one of our most reliable champions! Every dollar raised goes to the construction, maintenance, support and promotion of the Towpath Trail. But this is just part of the story! Cascade Subaru has been a committed Towpath corporate sponsor for years! The Towpath Trail melds perfectly with Subaru owners’ adventure-seeking lifestyle. Our trailhead parking lots are packed with Subarus sporting every kind of roof and bike rack available. Over the past 12 years, Cascade Subaru has assisted in raising over $1,000,000 for the Ohio & Erie Canal Towpath Trail. Whether cycling 100 miles in support of trail development, volunteering to beautify our public spaces, or advocating for the Towpath Trail in our communities, Cascade Subaru has been a partner whose support we deeply appreciate.

Ohio & Erie Canalway Coalition
Cascade Subaru: Towpath Champions!

Committed to the Animals - Amanda B

The Humane Society of Summit County cannot thank Cascade Subaru enough for their continued support of our lifesaving mission to rescue, rehabilitate, and adopt Summit County’s most vulnerable animals. Throughout the years, Cascade Subaru has generously sponsored many events, including our annual Bark in the Park, Subaru Loves Pets Adoption Events, and this year, our Pawsibility Ball. But their partnership exceeds financial support – they are truly committed to helping our animals find their second chance. From showcasing adoptable pets in their monthly newsletters to hosting our Mobile Adoption Center at the dealership, Cascade Subaru enthusiastically encourages pet adoption and companionship. Our joint adoption event held in October each year has helped us find homes for over 100 pets! It is always a pleasure to work with Dave Hurte and the Cascade Subaru team, and we are all so grateful for their incredible support of our mission!

Humane Society of Summit County
Committed to the Animals

Thank You! American Red Cross Blood Drives! - Athena D

Dear Cascade Subaru: Thank you for coordinating 3 blood drives during the month of June 2020. We were very pleased with the results, and the willingness of the donors to share this life saving gift. The efforts of Cascade Auto Group have always been greatly appreciated and their support of the community blood program will go a long way toward replenishing blood supplies and ultimately saving lives.In addition, we very much appreciate your efforts during this crucial time. You may be interested to know that 86 donors registered, 10 donors were deferred, and 81 units were collected which will help save up to 243 lives! We also registered 25 first time donors. Amazing results! Again, thank you for your contribution and ongoing support of this important community program. I look forward to working with you again on an upcoming blood drive. Sincerely, Tina Daniels Account Representative American Red Cross

Thank You! American Red Cross Blood Drives!

LLS Loves Cascade Subaru! - KERRI P

We are excited to be partnering with you again for Subaru Loves to Care in June. Thank you to the staff and Subaru buyers! On behalf of our patients and their families, you make a difference!

The Leukemia & Lymphoma Society
LLS Loves Cascade Subaru!

More Than Selling Cares - Kerri P

Dave Hurte, Subaru Brand Manager and Jamee Cook, Marketing Specialist, from Cascade Subaru in Cuyahoga Falls were excited to deliver blankets and messages of hope to the patients and families receiving treatment at the Western Reserve Hospital in Cuyahoga Falls. This is the third year of the collaboration between Subaru of America and The Leukemia & Lymphoma Society. When contacted to make arrangements for this year's delivery Jamee mentioned how much Cascade Subaru loves this partnership. While delivering, the team met Tom who is in the midst of treatment. When Dave handed him the Subaru Loves to Care bag with their logo and the LLS logo, Tom exclaimed "Thank goodness! Something that doesn't have cancer written all over it!" Being diagnosed with cancer can become an all-consuming reality but most, like Tom, don't want to be solely identified as "the patient." Subaru makes that happen with these simple acts of kindness that recognize that life happens beyond the walls of the infusion center. Matthew Smith, Manager of the Oncology and Infusion Services at Western Reserve Hospital was grateful for the visit and the continued support of both Cascade Subaru and The Leukemia & Lymphoma Society. LLS is honored to partner with Cascade Subaru and Western Reserve Hospital as we continue to lead the way to cancer cures.

Leukemia & Lymphoma Society
More Than Selling Cares

Great car and amazing service! - Ashley H

The sales team at Cascade Subaru in Cuyahoga Falls is amazing. Mike Caporaletti and Matthew Harteis helped explain the differences in the vehicles and helped me pick a vehicle that is good for my needs. They were very helpful and knowledgeable without being pushy. I felt valued as a person and not just another sale. I also loved that I didn't feel like we were playing games when it came to making the deal. I had also ordered the trailer hitch and remote start and they were able to have them installed upon delivery! I am happy to recommend them to my friends and family! My new Crosstrek is fantastic! This is our first brand new car and we did a lot of research before our purchase. I had originally planned on buying a Ford Escape but after test driving the Crosstrek, I was sold! I love the practicality of the vehicle (in Ohio the AWD will be so nice!) and it is still a great looking car and fun to drive! Thank you for making it easy to get all of the features I wanted in one great vehicle! Even my dad whose has been an avid Jeep fan for years is looking at the Forester for his next vehicle. Thank you for a great car and an amazing car buying experience!

Great car and amazing service!